Our retail location is now open at 145 W Main Street in Russiaville. Come see us Wed-Friday from 10-6 and Saturdays 10-4! Text Cooper to 31996 for 10% off your next order!

Store Policies

{SHIPPING}

Cooper & Co ships via USPS first class and priority mail. I make every attempt to get your order out within two business days of payment. You can estimate USPS delivery in 3-5 business days. You will receive tracking via email as well.

Shipping fee is always a flat $3 for each order

{I AM SORRY FOR ANY INCONVENIENCE BUT I NO LONGER MEET OR DELIVER ORDERS}

{LOCAL PICKUP}

If you are local to Russiaville, you are more than welcome to pickup your package once payment has been received. Please select local pickup at checkout to avoid the $3 shipping fee. Orders can be picked up at our retail location 145 W Main Street during business hours.

{RETURNS AND EXCHANGES}

Cooper and Co in store purchases can be returned to our retail location for a refund or exchange within 14 days of purchase. Returns made after 14 days but before 30 days will be given an in store credit only. 

All returns or exchanges must be initiated by emailing laura@shopcooperandco.com within seven days of receiving your online order. It is very important you contact me to receive instructions on mailing item back as my mailing address is DIFFERENT from my physical address. Items must be unused with tags still attached. Customer pays return shipping on all exchanges or returns. If you have any questions or concerns please contact me and I'll make it right! It may take up to 5 business days for your refund to be processed.

ANY ITEM BELOW REGULAR RETAIL PRICE {CLEARANCE, SALE, SAMPLES, OR OTHER DISCOUNT} ARE FINAL SALE AND NOT ELIGIBLE FOR RETURN.

{PAYMENT}

Invoices are sent to the email address you provide. Any invoice not paid within 24 hours will be cancelled and items will be returned to stock.

{PRE ORDERS}

On the rare occasion that Cooper and Co utilize pre orders, please note that these orders are not placed until your item or items are paid for and the pre sale closes. These items are NOT in stock and can take anywhere from one to three weeks to arrive but shipping estimates are NOT guaranteed on pre orders. If you have any questions or concerns regarding your pre order status, feel free to contact us.